Customer Reviews
I don’t usually buy big stuff online, but this turned out better than expected. Everything came packed really well, no scratches, and it actually looks even nicer once it’s all set up on the deck.
It’s giving grown-up backyard energy. The kind where you sip iced tea and pretend you’ve got your life together. Assembly was painless (bless), and the whole vibe is clean and minimal without feeling cold. I've officially ditched the old plastic chairs, and I’m never looking back.
I used to look at my patio and feel... nothing. Now I walk out and feel like I’ve entered my own little outdoor café. This set gives “sleek meets comfy” in the best way possible. Easy to clean, surprisingly sturdy, and it’s somehow the new hangout spot for every gathering. Even my dog thinks it’s fancy.
FAQ
1.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order, and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
2.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
3.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, the actual color of the product may differ slightly. This is unavoidable. For accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.
4.Why is the size on the box not exactly the same as on the product page?
The dimensions on the box are typically approximate figures provided by the factory, so there might be slight variations in decimals. Please refer to the product details page for accurate measurements. Additionally, the box label may display the dimensions of the packaging box, not the actual product size, so please be aware of that distinction.
Customer Reviews
I don’t usually buy big stuff online, but this turned out better than expected. Everything came packed really well, no scratches, and it actually looks even nicer once it’s all set up on the deck.
It’s giving grown-up backyard energy. The kind where you sip iced tea and pretend you’ve got your life together. Assembly was painless (bless), and the whole vibe is clean and minimal without feeling cold. I've officially ditched the old plastic chairs, and I’m never looking back.
I used to look at my patio and feel... nothing. Now I walk out and feel like I’ve entered my own little outdoor café. This set gives “sleek meets comfy” in the best way possible. Easy to clean, surprisingly sturdy, and it’s somehow the new hangout spot for every gathering. Even my dog thinks it’s fancy.
FAQ
1.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order, and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
2.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
3.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, the actual color of the product may differ slightly. This is unavoidable. For accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.
4.Why is the size on the box not exactly the same as on the product page?
The dimensions on the box are typically approximate figures provided by the factory, so there might be slight variations in decimals. Please refer to the product details page for accurate measurements. Additionally, the box label may display the dimensions of the packaging box, not the actual product size, so please be aware of that distinction.
